Refund policy

Refund Policy

Refund Policy – Avexly

We want you to be satisfied with your purchase. If you are not completely happy with your order, please review our refund policy below.

Returns

You may request a return within 14 days of receiving your order.

To qualify for a return:

• The item must be unused and in its original condition
• The item must be in the original packaging

Certain items may not be eligible for return due to hygiene or safety reasons.

Refunds

Once your returned item has been received and inspected, we will notify you regarding the approval of your refund.

If approved, your refund will be processed and returned to your original method of payment.

Refund processing may take 5–10 business days depending on your payment provider.

Damaged or Incorrect Items

If you receive a damaged or incorrect item, please contact us within 48 hours of delivery with photos of the product.

We will arrange a replacement or refund where applicable.

Return Shipping

Customers may be responsible for return shipping costs unless the item was defective or incorrect.

Contact

To request a return, please contact:

support@avexly.com